Planet Hollywood Adult Scene Cancun, An Autograph Collection All- Inclusive Resort - Adults Only, Cancun
355US$
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Key details
About the Hotel
Carretera A Punta Sam, Sm006 Mza 002 Lote 07-08, Z,
Cancun,
Mexico,
77400,
Quintana Roo
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
4 persons
585 sq. feet
Bed options:
2 King Size Beds
Shower
Air conditioning
room details
Check Prices
Junior Suite
Max:
4 persons
585 sq. feet
Bed options:
2 King Size Beds
Shower
Air conditioning
room details
Check Prices
Junior Suite
Max:
4 persons
585 sq. feet
Bed options:
2 King Size Beds
Shower
Air conditioning
room details
Check Prices
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
Sports & Fitness
- Fitness center
Services
- Room service
Dining
- Restaurant
- Bar/ Lounge area
Spa & Leisure
- Infinity pool
- Beach access
- Garden area
- Spa & wellness center
- Sauna
Room features
- Air conditioning
- Sitting area
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
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Location
Carretera A Punta Sam, Sm006 Mza 002 Lote 07-08, Z,
Cancun,
Mexico,
77400,
Quintana Roo
Map view
Carretera A Punta Sam, Sm006 Mza 002 Lote 07-08, Z,
Cancun,
Mexico,
77400,
Quintana Roo
City landmarks
Puerto Juarez 77500Mexico
El Meco Archaeological Site
2100 ft
El Meco
2100 ft
Market
Mercado 28
3.7
mi
Church
Catholic church Maria Estrella del Mar
2100 ft
Puerto Juárez-Punta Sam Hwy Km 1.5
All Ritmo
2500 ft
Mall
Gran Puerto
1.7
mi
Ferry
1.7
mi
Carretera Federal a Merida-Puerto Juarez Km. 301. 500 Mts.
Bioparque y Albergue Animal Chan Tamam
2.1
mi
Punta Sam
Puerto Amada
2.2
mi
Salon del Reino de los Testigos de Jehova
2.3
mi
Church
Iglesia de Nuestra Senora del Carmen
2.5
mi
Calle Vialidad s/n
Asterix
2.4
mi
Avenida Tulum
Tulum Avenue
3.0
mi
Septimo Dia Adventist Church
2.8
mi
Golf Course
Puerto Cancun
2.9
mi
Toro Valenzuela Stadium
3.2
mi
Parks
Parque Urbano Kabah
3.0
mi
Square
Las Palapas
3.5
mi
Golf Course
Puerto Cancun Golf Course
3.0
mi
Cancun Government Palace
3.5
mi
Church
Cristo Rey Church
3.5
mi
Airport
Ka'Yok' Planetario de Cancun
3.8
mi
Stadiums
Beto Avila Stadium
4.4
mi
Cancun Bullfight ring
4.2
mi
Avenida Yaxchilan SM
Casa de Cultura Cancun
4.0
mi
Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1
Plaza de Toros Cancun
4.1
mi
Church
Parroquia de Cristo Resucitado
4.3
mi
Museums
Museo Iconografico de La Carrera Panamericana Cancun
4.2
mi
House of Culture
4.3
mi
Avenida Puertos 32
Catedral de la Santisima Trinidad
4.3
mi
Nearby
Puerto Juárez-Punta Sam Hwy Km 1.5
All Ritmo
1900 ft
Restaurants
Restaurante Kukulcan
100 ft
Restaurant
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
5.6
Location
6.0
Service
5.8
Dining
5.6
Michael
United States of America,
March
2025
5.2/10
My stay at Planet Hollywood Adult Scene Cancun had its highlights, like the beautiful beaches and fun cinema experience, but I faced some significant issues. The service was inconsistent, often requiring a tip for better attention, and the dining options were mediocre at best. I also had a messy experience with cleanliness in my room, which dampened my overall impression.
Rooms
5.0
The rooms were quite large and featured two sink areas, which was nice when traveling with a friend. However, I encountered mildew and a musty smell upon entry, which was off-putting.
Service
5.0
Some staff were friendly and attentive, but it often felt like I only received good service when I tipped well. Additionally, during peak times, the service could be quite slow.
Location
5.0
The location was okay but a bit far from the airport, about an hour's drive. Being out of the main hotel zone made transportation a bit more inconvenient.
Dining
5.0
The food was mediocre overall and service at the restaurants was painfully slow. On several occasions, I had to wait excessively for my food, and many times it arrived incorrect.
Facilities
5.0
The gym was decent but often overcrowded, and I found some facilities lacking proper maintenance. I enjoyed the spa experience but felt that it could have been better equipped.
William
United States of America,
March
2025
6.6/10
My stay at Planet Hollywood Adult Scene Cancun was a mixed bag. While I enjoyed the gym, live DJs, and some restaurants, the room had a musty smell and the service could be hit or miss. The dining options were quite limited, and I found myself frustrated with the wait times at the restaurants.
Rooms
6.0
The Junior Suite had a noticeable mildew smell upon entry, and I struggled with the temperature in the room. Even after calling the front desk, the heat issue was not resolved promptly.
Service
6.0
The service at the main bars and pool was generally good, with friendly and responsive wait staff. However, there were moments where the front desk staff was not as helpful as I would have liked.
Location
6.0
The resort is about an hour away from the airport and not in the main hotel zone, which was okay, but it felt a bit isolated.
Dining
6.0
I found the dining options to be fine but somewhat lacking in variety. While I enjoyed the offerings at Catch and Gusto, I wished there had been more choices available, especially during low season.
Facilities
6.0
Facilities, including the pools, were decent although the water was quite warm. I feel the lack of adult-only activities was a drawback, as many options seemed to cater to families.
Janet
United States of America,
February
2025
6.4/10
My stay at Planet Hollywood Adult Scene Cancun had its ups and downs. While the resort was beautiful and clean, I found the room conditions lacking, as there was a noticeable mildew smell and the air conditioning struggled to keep up with the heat. The dining options were a mix of enjoyable and lackluster, but the wait times for restaurants made it challenging to fully relax. Overall, the amenities and activities on the family side overshadowed the adult-focused experience I had hoped for.
Rooms
5.0
My Junior Suite had a mildew smell, and it was hard to cool down despite turning the ceiling fan on high. Additionally, I initially received a single queen bed instead of the double I requested.
Service
6.0
The staff was friendly and helpful, but there weren't enough servers to keep up with demand, especially during peak dining hours.
Location
6.0
The resort is about an hour from the airport and a bit removed from the main hotel zone, which was just okay for me.
Dining
5.0
While there were various options, many restaurants had long wait times, and the food quality was underwhelming at times. I was hoping for more Mexican flavors, especially tacos.
Facilities
6.0
I enjoyed the gym and poolside service, but the pool water was quite warm, and I would have loved a heated option on the adult side.
Mary
United States of America,
February
2025
7.4/10
I had a mixed experience at Planet Hollywood Adult Scene Cancun. While the gym and poolside service were enjoyable, the lack of reservations for dining left me waiting too long for meals. Additionally, the room had a persistent mildew smell and some cleanliness issues that detracted from my overall stay.
Rooms
5.0
I stayed in a Junior Suite, which was spacious, but had a musty odor and cleanliness concerns. It took hours for the staff to address the mildew issue that I reported.
Service
5.0
The service was hit or miss. While some staff were friendly, others seemed overwhelmed and not very accommodating. I often had to ask multiple times for basic restocks in my room.
Location
6.0
The resort is about an hour from the airport and outside of the main hotel zone. While it had its charm, it made getting to popular spots in Cancun less convenient.
Dining
5.0
I enjoyed the buffet at So Cal, but many of the a la carte restaurants had lengthy wait times and mediocre food. I often found myself waiting over an hour to be seated.
Facilities
6.0
The gym was well-equipped and the poolside atmosphere was great. However, some of the facilities like the elevators felt cramped and lacked air circulation, especially in the heat.
Ted
United States of America,
October
2024
6.8/10
I had a mixed experience at Planet Hollywood Adult Scene Cancun. The resort is beautiful with a nice atmosphere, but I encountered several issues during my stay. While I enjoyed the all-inclusive food options and some activities, the lack of maintenance and cleanliness concerns were disappointing.
Rooms
7.0
My room had a beautiful ocean view, but there was a musty smell upon entry and occasional bugs around. Despite this, it was comfortable enough.
Service
7.0
The service was pretty average. At times, it felt like the staff catered more to guests who tipped well, which was frustrating.
Location
7.0
The resort is an hour from the airport and somewhat out of the hotel zone, which was okay but not ideal for access to more attractions.
Dining
7.0
Dining options were good but could have been better in terms of variety. I found the food to be fine but not really good overall.
Facilities
7.0
I loved the pool parties. though I wished there were more heated pools available on the adult side, as the swimout I had was quite chilly.
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